Leading a perfect team is a dream, not always a reality. In many situations there is a need to work with employees who lack either commitment or interest in their job. These employees will demonstrate their feelings through ineffective performance, a lack of performance or totally unacceptable performance. An effective leader is able to shape the performance of many "diamonds in the rough". Turning less than desirable performance to acceptable and acceptable performance to superior performance is a most satisfying experience for any one who acts in a leadership capacity.

Participants Will Learn To:

• Motivate and inspire staff to reach goals
• Evaluate performance objectively
• Provide negative feedback without arousing defensiveness
• Conduct productive coaching sessions

Workshop Outline

1. Motivating Others to Perform:
• 4 Factors That Affect Job Performance
• 7 Motivational practices

2. Developing Your Leadership Style:
• Coaching To Gain Employee Commitment
• Providing Performance Feedback Artfully

3. Dealing with Problem Employees:
• Motivating Marginal Performers
• Overcoming Resistance to Change
• Reducing Resentment
• What To Do When the First Approach Doesn’t Work

Methodology

• Instructor Presentation

• Full-Group Discussion

• Small-Group Interaction

• Individual Exercises

Value Added Option:

Participants at each training workshop are encouraged to send an email within three months following the workshop and expect a personal reply to assist with their learning experience.

Time: 9:00 am to 4:00 pm
Location: Madison Centre, 4950 Yonge Street, Toronto
Fee: $399.00 (5% discount for groups of 3 or more)

Register online now